Before going to the topic, let’s take a look at the compatible device list.

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How to Use Alexa as an Intercom

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If the recipient doesn’t have an Echo device (or not enabled the service), Alexa will do anyone thing from below options:

  • It will call the Alexa app on the recipient phone or dial the number associated with the contact.
  • If there are multiple numbers attached to a contact, it will ask you to call anyone of them. You may have to say, “mobile” or “home” and Alexa will dial the appropriate number.

Can Call to a New Number (Not in the Contacts)

You can call someone else from the Echo device using Alexa by telling the number manually. [For example, “Alexa, call 0011223344”]

Make an International Calls

Call Any Number with Codes

Alexa can be able to dial any numbers with codes, but there are a few changes which you need to follow:

  • Emergency services numbers (e.g. “911”)
  • Premium-rate numbers (e.g. “1-900” numbers, or toll numbers)
  • Any local X-1-1 numbers dial codes (e.g. “211,” “411,” etc.)
  • International numbers (numbers outside of the US, Canada, and Mexico)
  • Dial-by-letter numbers (e.g. “1-800-FLOWERS”)

Don’t have an Echo, What to do?

It’s worth mentioning that you don’t need an Echo device to make a call via Alexa. If you open the Calling & Messaging tab on the mobile app, you can call anyone on your contacts list. Just tap on the contact name whom you want to call. If the recipient has an Echo device, you’ll see icons for voice and video calls at the top. Otherwise, you call a landline or mobile number.

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End a Call

In order to end a call, just say, “Alexa, end the call”. With the Echo Spots and Echo Shows, you can also tap the red phone icon on the screen to end the call easily.

Make a Video Call

If you make Voice and Video Calls using Alexa (Echo Show or Echo Spot device), it will do a video call by default just like Apple’s FaceTime or Google Duo app. You can turn off the camera by just saying, “Alexa, turn the video off”. Otherwise, you can guard the camera lens manually as well.

Answer an Incoming Call

Whenever you get an incoming call, your Echo device will play a ringing sound with a yellow LED blinking. In order to answer the call, just say, “Alexa, answer the call”.

Block Numbers

You can block any number if it’s in your contacts list.

  • Go to the Calling and Messaging tab in the Alexa app and tap on the contacts icon in the top right corner.
  • Next, open the three-dot menu icon in the right corner. Select ‘Block Contacts’ option.
  • Choose any contact which you want to block.

Call Another Echo in the Same House

The ‘Drop-In’ feature automatically connects between the household members instantly within Echo devices in each room.

In order to enable it:

  • Tap on the “Set up Drop-In” option at the top of the Calling & Messaging screen.
  • Then tap on Profile Settings and turn on the “Allow Drop-In” toggle.
  • Now, you’ll be able to use your Echo device as an intercom by asking to drop-in on an Echo device in other rooms.
  • You’ll need to call it exactly by name which you’ve saved as a room in the app.
  • That’s it.

We hope that this guide will be helpful to you. For any queries, ask in the comments below.